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At Computer Solutions we continue to add and further define the types of support we offer. Below we have listed the types of support that we provide, but keep in mind it is only a guide and any problem you have can be solved by us. - Software Installation and configuration
Most computers bought today come with some sort of pre installed software. Unfortunately it's usually not full versions and eventually your forced to upgrade anyway. When that time comes give us a call and let us take the hassle out the install and configuration, all to your specific needs. This is also a perfect time to uninstall all the software you don't use that's taking up valuable resources. - Hardware Upgrades and Installs
When you need more power from a piece of hardware and decide to upgrade you should consult with us before you buy. We can help you choose the right hardware the first time. Then we can install the hardware, software, and device drivers that make it function properly. All in one shot with zero hassles for you. - Computer Optimization
There are upwards of 100,000 files installed on your computer right now! Most are very small files that help programs run properly. Unfortunately a great deal of them are running around in the background unnecessarily and unchecked. There also are programs running right now that shouldn't be, Spyware, Adware and the like. Internet toolbars, weather bugs, calendars and more are all robbing your computer of it's performance. We can configure them to play nice and work together to let you fully enjoy your experience. - Troubleshooting
This area of service is of course very broad. It means your having a problem and don't know what's causing it. This can also be the most costly as you can imagine. Especially if it's intermittent. It's the kind of problem that can be very time consuming to diagnose, but not always. A lot of the time it's just a configuration problem or a driver going awry. If your having problems just give us a call and we will work it out, together.
- Internet Configure and Install
When you love the internet as much as we do you go crazy when you expect it to be there and isn't. There are a lot of reasons you may lose your internet connection, luckily they are usually not to hard to repair. When we get you back online we will show you the problem so you can fix it next time, handy, if it's midnight. Of course we can recommend upgrades for a bullet proof system. - Security and Viruses, Trojans, and Spyware
One of the biggest problems facing computer users and companies are hackers that create these nasty little programs that wreak havoc on your computer. There are steps to take to reduce or eliminate them entirely. You may have a virus program on your computer right now that you think is protecting you, unfortunately it is probably not. Let us configure, install or recommend a program that's right for you. Programs like Norton Antivirus or AVG Security are very intricate to setup perfectly for your needs.
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Getting Started
Computer Repair NowIf your like most of our customers you just want to make a phone call and get things started. 707-236-2548 Once you make that call we will get back to you in a timely fashion, we will try to give you answers right there as to whether it will take a house call, the price, and the complexity. A surprising number of questions can be serviced right over the phone. Call the Russian Rivers most trusted computer repair technicians.
Next Steps
We Come To You!If this is your first call to us we will come to you to repair your computer. Once a customer we can do many things right over the phone. The reason is simple, we inventory your system and install remote support software on it. Then when you call in the future we can talk with confidence that we understand what we are working with.
Problems Solved
What's your Problem?Virus messing up your desktop, computer running slowly, internet connection not performing properly, printer creating a big black line on your documents, unexpected rebooting, email not getting through? These are just a fraction of things we solve every day. Don't be afraid to call us when you have problems like these, we will solve them! 707-236-2548
Continuing Support
Remote - Ticket - Phone - WebDon't forget! After our first visit to you we will be armed with many support options. We will have installed the remote support software that allows us to control your computer from ours. We will be able to discuss your hardware and software with confidence because we will have taken an inventory of what you use. You will be able to write a support ticket anytime on our web site and get answers quick, and you will always be able to use the web site to help you out.
Use The Site
Web Resources Just For YouWe encourage you and your friends to use the web site. Soon we will have forums where you can read and post questions, you will be able to interact with other members directly. Use the knowledge base and frequently asked questions to find answers to common questions already asked. Upload and download files that can help and much more. Bookmark us in you favorites and return often, it's yours to use.
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